Are you looking for a world formula for human behavior? When have you asked yourself last what you need to learn to stay an active player in the fast-moving, young, high-tech, and innovative business world? Which key competencies guarantee business success in the future? Which skills are essential for working in the 21st century? Here they are in a nutshell.
Anyone can negotiate - but not everyone negotiates well. Why is that? In situations when we want to convince others of our goals, we often forget how much we depend on them and need them for a good solution. Then, our actions and reactions often come accross clearly exaggerated or not reasonable. Fairness becomes manipulation, strategy becomes tactic, courage becomes caution, questions become threats. A solution can be found in the negotiation ABC, your compass for each cooperative negotiation:
A lumberjack was hasty and busy trying to cut a tree with his saw. He was obviously having a hard time working hard. A walker saw the reason and wanted to help the lumberjack: "I see that you making your work more difficult than necessary. Your saw is blunt. Why don't you sharpen it?" The lumberjack replied without even looking up: "I don't have time. I have to saw." Do you know situations like that parable yourself?
We are needed. We manage hundreds of decisions every day for ourselves or for others. We regularly need to check the status of projects and assign responsibilities. In addition, we manage conflicts and take care of ourselves. With these 10 question, you can ask yourself everyday, how clear you are in your role and how successful in your job. And you do not need to be a leader to reflect about these central leadership questions:
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